• Location: Dorset, UK
• Contract: Full-time, Permanent
• Benefits: Voluntary Pension, up to 10% Bonus based upon KPIs, Private Medical, 25 days Annual Leave + Public Holidays
• Additional: 5 Start Hotel or Formal Plated Service Experience required

Job Overview:

The Chace People Team is looking for a dynamic individual to join our client's luxury lifestyle and wellness retreat as part of the preopening F&B Service Team. This role reports to F&B Manager and is responsible for supporting hospitality team, ensuring market-leading standards and exceeding guest expectations, particularly in food and beverage services. The role requires efficient collaboration within the Service Team to deliver exceptional F&B and hospitality experiences.

Key Responsibilities:

• Be part of the hospitality team to achieve market-leading standards across food and beverage, emphasising high-quality service.
• Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
• Enhance guest experiences through exemplary visual, physical, and sensory interactions.
• Represent the client as an ambassador to support operational success and continued development.

Food & Beverage (F&B):

• Follow established procedures for 5-star dining / formal plated food and drink service across various guest services.
• Demonstrate comprehensive knowledge of menus, including ingredients, preparation, availability, pricing, and pairings.
• Upsell food, drink, activities, experiences, and events to increase revenue and profitability.
• Maintain cleanliness, sanitation, and presentation standards in all F&B areas.

Requirements:

• 5 Star Hotel / Fine Dining / Formal Plated Service required.
• Presentable, cheerful, and polite demeanour, wearing appropriate uniform and maintaining personal hygiene standards.
• Availability for weekend and evening work, as well as outdoor work as required.
• Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.
• Reflect the ethos of the client in appearance, character, and guest interactions.

Training:

• Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
• Voluntary: First Aid at Work, Fire Safety

Confidential Application Process:

Please submit your application through our secure ChacePortal. We respect your privacy; all applications and inquiries will be treated with the highest level of confidentiality.