PRINCIPAL HOUSEHOLD COORDINATOR FOR PROFESSIONAL PRIVATE FAMILY IN MIAMI

• Up to $200,000+ gross p.a. (DOE)  
• Miami, FL
• Permanent | Full Time

The Opportunity

Chace People is looking to fill a meaningful role where you’ll be the backbone supporting a high-net-worth family in their newly founded residence in Miami. We're seeking a resourceful Principal Household Coordinator with a keen eye for detail to assist in crafting a harmonious household environment, characterised by efficiency and warmth.

You’ll work closely with the principals, integrating smoothly with other team members and becoming a reliable point of contact in the household. You will become the bridge between the principals and the wider team, especially during an important relocation project in the initial 12 months.

Key Responsibilities

• Efficiently handling a range of errands, liaising with premium service providers and vendors.
• Driving as a core activity, including pickups, drop-offs, and procuring specialty and household items.
• Maintaining records and inventory of household purchases.
• Organising within the house including tidying up and be willing to help clean up if there is an unexpected event (entertaining, or installation for instance).
• Assisting with event preparation and greeting guests upon arrival, including front of house service and table settings.
• Coordinating Lifestyle appointments and establishing good relations with local restaurants, private members clubs, hotels and service providers.
• Acting as the point of contact for telephone calls, emails and other correspondence to the household.
• Coordinate with on-site staff as first point of contact; bridging the gap between principals with internal staff, external vendors and all stakeholders.
• Troubleshoot when things aren’t working and be-on site to manage repairs with outside vendors.
• Responsible for getting the necessary security paperwork in place with outside vendors (NDAs, COIs, etc.).
• Accurate and concise management of household documentation; filing and reporting.
• Assisting with ad hoc travel arrangements.
• Providing packing and unpacking assistance; luggage, boxes, parcels and so on.

Your Profile

An experienced professional with a deep understanding of private household and service roles, you bring a repertoire of skills, including excellent knowledge of Miami's vibrant culture. You will seamlessly fulfil a myriad of responsibilities, showing a commitment to efficiency and reliability.

You will display loyalty and a proven history of long-term engagements in previous roles, showcasing your capacity to foster trusted relationships while upholding discretion.

Apply Today

If you are a proactive, highly organised individual with a keen eye for detail, eager to take on a role where every day is a fruitful challenge, we invite you to get in touch.

We value candidates who can bring stability, demonstrating proven experience and excellent references.

DRIVER/HOUSEMAN FOR VVIP FAMILY IN KNIGHTSBRIDGE, LONDON

• Knightsbridge, London
• Up to £45,000 gross p.a. (DOE)
• Permanent Contract | Live-out
• 6 day working week

Our VVIP client is seeking a dynamic, flexible and reliable Driver/Houseman to join their household team in Knightsbridge, London. You will have proven professional driving experience with good knowledge of driving in London.

As the ideal candidate, you will be:

• Resilient, with a hospitality and high-level service mindset
• Experienced in private family driving
• An excellent team player
• Adaptable and able to hit the ground running
• Well-presented and efficient 

Driving Duties:

• Be available to drive when requested 
• Driving family members to school, meetings, social events and more
• Keeping the vehicles clean, replenished, refuelled and serviceable
• Reporting any faults and organising servicing where required 
• Opening of doors and escorting the clients in and out of the vehicle
• Able to drive for wider family, friends/guests when required 

Houseman / Additional Duties 

• Errand running – personal shopping with the Principal and family members, shopping for household groceries and flowers, and so on
• Support in the home where needed
• Carrying out daily checks at the property 
• Procurement of items as directed 
• Small maintenance works in the property

This is not a new role and you will be replacing an existing Driver/Houseman who is retiring from his position. You will be very well looked after by this lovely, professional family and joining an existing, supportive household team.

If this sounds like the right role for you, then please do get in touch, we’d love to hear from you and interviews are taking place now!

Please note that candidates with relevant experience and excellent, checkable references need only apply.

• $80,000-100,000+ gross p.a. (DOE) + amazing benefits package
• West Palm Beach, Florida USA
• Full-time | Permanent Contract
• Hybrid working conditions
• To start straight away

Are You the Superstar We’re Looking For?

Chace People is thrilled to partner with a Principal who is not just an entrepreneur but one of the world’s most influential life and business strategists, a bestselling author, and a renowned philanthropist. As someone who is highly recognised as a sought-after figure in motivation and leadership, our client embodies excellence, innovation, and a desire to make a real difference. We are currently seeking a dynamic, energetic, and dedicated Executive Assistant to work directly with our client's Chief of Staff, and become part of this inspiring journey.

About the Role:

As the Chief of Staff’s right-hand person, this role is not just another job but an opportunity to be a vital part of a mission-driven, philanthropic family. With no two days being the same, you'll have the opportunity to:

• Work Hand in Hand with the Chief of Staff and be an integral part of a tight-knit internal team, contributing to a 24/7 “New Yorker” mentality.
• Enjoy a Hybrid Work Environment: working from home with regular in-person team meetings, you must be self-motivated, disciplined, and able to thrive without micromanagement.
• Manage Complex Logistics: handle travel, private aviation, visas, complex scheduling, gifting, and personal support.
• Fiscal Responsibilities: prioritize tasks and manage invoices and budgets.
• Be Part of a Second Family: embrace a work hard, play hard culture. Enjoy time together in a positive, upbeat environment where the team around you feels like family.

Who You Are:

• Efficient and Quick: with a zest for life, you're always ready to roll with the punches in a fast-paced, busy environment.
• Energetic and Collaborative: you'll be working energetically and collaboratively, having fun together, and understanding the importance of confidentiality.
• Solution-Focused and Down to Earth: not gossipy or dramatic, you're focused on the solutions, always at effect and not cause.
• Experience: previous experience in administration, hospitality, or a similar role would be beneficial.

Why Join?

You'll be joining a team where your health, humor, sociable nature, and humble attitude will be highly valued. Our client believes in connecting to the mission, always striving to make a difference, and they want you to be a part of it!

Benefits: Our client offers unmatched employee benefits, including medical, dental, 410(k), employees stock plan and more.

If you feel that you could be an incredible ambassador for our client's personal and professional brand and can keep up with their global lifestyle and business demands, we would be happy to expand upon the unmatched employee benefits with suitable candidates.

Apply today to become a vital part of this exciting journey!

DIVISION HEAD: EXECUTIVE SUPPORT RECRUITMENT (PA, EA, Chief of Staff)

● Location: Hybrid | London, UK (White City, West London - Commutable)

● Competitive Salary + Transparent Uncapped Commission + Bonus Scheme

● Permanent Contract

● Soho Friends & Soho Works memberships

About the role

As Head of the Executive Support Division, you'll be more than a recruitment leader. You'll be the guiding force behind a vibrant division within Chace People, specialising in the placement of top-tier roles such as Personal Assistants (PA), Executive Assistants (EA), Team Assistants, Travelling Assistants, Lifestyle Managers, Chief of Staff, Front of House Staff, Family Office Managers, Office Assistants, Legal Secretaries and Paralegals, Family Office Executives and C-Suite Executives and various other exciting roles.

Your responsibilities won't stop at day-to-day recruitment. You will recruit and train junior staff, manage existing accounts, develop new business, and be responsible for everything under the Executive Support division. Your hard work, charisma, and proven track record in the industry will serve as the foundation for the division's success.

At Chace People, we're not merely looking for someone to work 9 to 5; we seek a driven, career-focused individual to put in all the effort, with Chace People being their primary priority. The right candidate will have the authority, responsibility, and ownership to act accordingly.

Your Responsibilities Outlined

● Building the Division: Create and lead the division from scratch, including recruiting and training staff as the business grows.

● New Business Development: Engage with high-profile clients, utilising your gravitas and charisma to expand our reach.

● Client Account Management: Maintain and nurture existing relationships, ensuring excellence in service delivery.

● Candidate Engagement: Work closely with candidates, offering expert guidance and support as they transition to their dream roles.

● Confidentiality: Maintain utmost discretion and confidentiality when dealing with high-profile clients.

● Reporting to Managing Directors: Work directly under the company's MDs, executing strategic growth plans.

Our ideal person

● Proven Track Record: At least 3 years of experience in a similar position within the private household and domestic staffing industry.

● Tech-Savvy: Must be proficient in using modern technologies and open to continuously adapting to new technological advancements.

● Degree Educated: A degree or equivalent qualification is preferred.

● Language Proficiency: Native-level English speaker with excellent written and spoken skills.

● Commitment to Excellence: Align with our core values and strive for excellence.

Values we care about

● EXCELLENCE: We love doing our ordinary jobs extraordinarily well. Being the best in the world is our aim, and we expect you to contribute to this vision.

● TRANSPARENCY: We believe our transparency leads to others' transformation.

● RESOURCEFULNESS: Where there's a will, there's a way.

● EAGERNESS TO LEARN AND PROGRESS: We constantly strive to learn and grow.

● OPEN-MINDEDNESS AND ADAPTABILITY: Respect all ways. Always.

On top of a competitive salary, we also offer the following benefits:

● Transparent uncapped commission structure, which supports you to more than double your salary!

● Unlimited bonus potential, including; restaurant vouchers and Apple products for meeting targets!

● Best-in-class hardware, all Apple (MacBook Pro, keyboard, mouse, etc.), and the finest tech stack in recruitment, empowering you with top-of-the-line tools to excel in your role.

● Hybrid working from the London office if based at a commutable distance (remote working options can be discussed for the right candidate)

● Soho Friends membership (part of the Soho House Group), which includes preferential rates across Soho House globally and invites to members-only events, plus discounts across some Soho House Group Restaurants and Cinemas, room rates, Cowshed Spa, Soho Home and more

Hiring Timeline

We are looking to fill this position ASAP! The hiring process will include an initial phone call, meetings with the MDs, and a day in the office for a case study. For the right profile, the process will be very straightforward and fast.

So, what are you waiting for? If you are ready to take the lead and create something extraordinary, please upload your CV with a punchy paragraph as to why you'd like to work with us and apply now!

GENERAL/ESTATE MANAGER FOR VVIP INTERNATIONAL ESTATE IN THE MIDDLE EAST

• $$ DOE | Full relocation + package benefits
• Middle East
• Live-in | Separate Private Accommodation provided
• Permanent Contract
• To start in August 2023

The Chace People team is currently seeking exceptional candidates for the position of General Manager / Estate Manager for our VVIP client in the Middle East. This is an all-encompassing general management position to oversee all operations across the estate and its properties. There will be around 6 HoDs reporting into the GM across; Housekeeping, F&B, Kitchens, Maintenance, Front of House and Back of House. You will be responsible for approximately 200 employees.

Below is a brief overview of the Job Description and the desired qualifications we seek:

General Operations

• Supervising and coordinating all maintenance, repairs, and renovations for buildings and estate grounds.
• Ensuring that each department or unit delivers services of the highest quality to both the family and guests.
• Overseeing daily operations and ensuring adherence to relevant policies and procedures.
• Conducting regular inspections of properties and facilities to maintain order and efficiency.
• Collaborating with all Heads of Department to ensure smooth and effective property operations.

Purchasing and Contract Negotiation

• Taking charge of vendor relations and contract negotiation for furnishings, and technical maintenance, while ensuring optimal value for the employer.
• Assessing and addressing operational purchasing needs based on requirements.
• Engaging with external companies and contractors for various tasks and property-related projects.
• Reviewing all contracts with service providers and ensuring compliance with standard procedures when third parties are hired to offer products or services.

Employee Supervision and Recruitment

• Developing key performance goals and managing the performance of the employees.
• Assist first-line managers to achieve their goals and also ensure that all teams within a unit are functioning well.
• Ensuring that communication between departments is ongoing and utilized to maintain an environment of continuous improvement.

Innovation

• Develop and execute strategies to ensure the smooth daily operations, which will involve the creation and implementation of clear logistic and daily SOPs.
• Evaluate and improve operations while developing new solutions to meet and exceed the principal's expectations.

The ideal General Manager will possess strong organizational, negotiation, and leadership skills to effectively manage the properties and contribute to their ongoing success. Preferably with experience in real estate, project management or similar, and 5* hotel experience.

This role could suit a small family relocating, with separate private accommodation offered as part of the package.

More details of this highly confidential opportunity will be discussed upon successful application.