Your search has found 14 jobs

INVESTOR RELATIONS ASSISTANT (BOUTIQUE ASSET MANAGEMENT FIRM)

 

  • Location: London, UK
  • Salary: £35,000 gross p.a. + Bonus + Comprehensive Benefits
  • Contract Type: Full-time, Permanent (4 days in-office, 1 day remote) 

 

Role Overview:

Chace People is seeking a highly motivated and detail-oriented professional to join our clients growing team. This is a brilliant opportunity for someone with a strong background in customer service, luxury hospitality, concierge or as a PA, who is excited to enter the world of finance and work within a small, entrepreneurial team.

You will be the first point of contact for our valued clients, providing exceptional service and support. This role offers an excellent opportunity to learn about the asset management industry and contribute to the success of a dynamic and reputable firm, and is perfect for someone looking to grow their career in a boutique, high-performance environment

 

Responsibilities:

Client Relationship Management:

  • Serve as the primary point of contact for clients, responding promptly to enquiries via phone, email, and in person.
  • Process client requests for account statements, documentation, and other information with accuracy and efficiency using different systems.
  • Maintain accurate and up-to-date client records within our CRM system (e.g., Pipedrive).
  • Act as a point of contact for public relation enquiries.

Investor Onboarding and Reporting:

  • Coordinate the onboarding process for new investors, ensuring compliance with KYC/AML regulations.
  • Liaise with the fund administrator to facilitate account setup and documentation.
  • Preparation monthly and annual investor reports.

Administrative and Event Coordination:

  • Schedule and coordinate investor meetings and other events (including live quarterly meetings and the annual general meeting), managing all logistics.
  • Prepare meeting agendas, presentations, and supporting materials.
  • Liaise and work with all third-party providers
  • Maintain and update all external fund databases.

Marketing and Communications:

  • Responsible for the creation and distribution of marketing materials, including pitch decks, fact sheets, quarterly letters, sales aids, press releases and presentations.
  • Assist in the creation of DDQs and RFPs.
  • Maintain and update the company website and social media channels, ensuring consistent brand messaging and regulatory compliance.
  • Maintain data room.

 

Qualifications:

  • 2-3 years of administrative experience in a professional services environment (financial services experience not required).
  • Client facing experience in any industry, is a plus.
  • Proven administrative and organizational skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to maintain confidentiality.
  • Proficiency in Microsoft Office Suite
  • Experience with CRM systems is preferred
  • A desire to learn about the asset management industry.
  • Ability to work independently without supervision and as part of a team.
  • Responsibility, integrity, and professionalism.

 

Pay & Benefits:

  • Full-time position (4 days in-office, 1 day remote).
  • Salary: £35,000 per annum + discretionary bonus.
  • Comprehensive benefits package:
  • Life insurance.
  • Critical illness cover.
  • Income protection.
  • Professional development opportunities.

 

Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Job published: 27/03/2025
Job ID: 34864

EXECUTIVE ASSISTANT FOR LUXURY LIFESTYLE AND WELLNESS RETREAT

  • Start Date: Interviewing now for immediate start
  • Salary: £40,000-£45,000 gross p.a. dependent on experience
  • Location: West Dorset, UK
  • Contract: Full-time, Permanent
  • Benefits: Staff accommodation with subsidised rent, Voluntary Pension, up to 10% Bonus based upon KPIs, Private Medical, 25 days Annual Leave + Public Holidays

Job Overview:

The Chace People Team is looking for a capable and driven Executive Assistant to aid the Senior Leadership Team (SLT) with a focus on supporting the General Manager, for a new luxury wellness retreat in the beautiful countryside of the South of England. This role focuses on administration, central resources, marketing & retail, events, activities and experiences, ensuring the smooth operation and the upholding of the high standards of the retreat’s services.

Key Responsibilities:

Finance & Governance:

  • Comply with Financial Procedures across the operation in terms of procurement, administration, stock handling, use of resources, personnel utilisation, and other aspects for a benchmark operation.
  • Administrate the maintenance of all active Licenses organising consistent renewal in a timely manner.
  • Support the SLT with strategy and project management initiatives required to maintain or introduce aspects for the continual enhancement of The Retreats objectives and goals.

Central Administration:

  • Liaise with the General Manager and People & Culture/HR to oversee recruitment, inductions, records for payroll process, training, implementation of staff incentive and satisfaction schemes, appraisals/KPI formulation, and optimisation of Bamboo.
  • Directly support the General manager in administrative and coordination activities.
  • Support Sales and Marketing demands in collation and submission of copy, imagery, figures / data, and all collateral as required to drive activities.
  • Organise Uniforms and PPE as per approved requirements.
  • Coordinate through the SLT the training requirements as per scheduled programme.
  • Organise all Central Services and Office Management for operation.
  • Support the Senior Leadership Team in the high standard meet & greet of Guests, Partners and Third Parties.
  • Produce minutes of meetings and distribute as required in a timely manner for the effective and productive action and archiving of content.
  • Prepare reports and presentations as requested by SLT in an accurate and timely manner, as per brand guidelines.
  • Support in the administration of the retail channel, from liaising with customers, organising stock for delivery, organising packaging and delivery, and coordination of invoicing with Finance, along with post-delivery communication and service.
  • Support Guest Relations as required to lead the journey and interaction with Guests, Visitors and potential Customers at all stages of communication for the optimisation of the experience, involving CRM administration, accepting calls/messages, and involvement in the Things To Do Activity/Experience schedule.

Miscellaneous & Other Requirements:

  • Support the Senior Leadership Team in monitoring quality control for continued proactive development of all operations, and act as gatekeeper of fundamentals requested.
  • Accept responsibility as a Competent Person in the implementation of the companys Health & Safety Policy.
  • Undertake other reasonable duties as requested by management.
  • Weekend and evening work on occasion to support the operation.
  • Potential infrequent business travel.
  • Demonstrate focus, proactivity and enthusiasm consistently.
  • Work on own initiative or as part of a team.
  • Demonstrate respect and ability to maintain good working relationships.
  • Present yourself to reflect the Retreat ethos and standards in terms of appearance, character, interactions with Guests, Team members, Partners of the Retreat and Third Parties.

Requirements:

  • Proven experience in a similar administrative role.
  • Excellent organisational and multitasking skills.
  • Flexibility, adaptability and willingness to learn.
  • Driven to contribute towards a shared goal.
  • Strong communication skills in both written and verbal forms.
  • Ability to manage schedules and prioritise tasks efficiently.
  • Proficiency in Microsoft Office Suite and CRM systems.
  • Discretion, diplomacy, and attention to detail.
  • Ability to work independently and as part of a team.





Additional Information:

This role requires a high level of discretion and the ability to work collaboratively within a dynamic team environment. The ideal candidate will have experience in hospitality administration or similar, having undertaken a versatile catalogue of responsibilities that make them proficient in the role specifications shown above.

Confidential Application Process:

Please submit your application through our secure ChacePortal. We respect your privacy; all applications and inquiries will be treated with the highest level of confidentiality.

 

 

Location: Bridport, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary from: GBP £35,000.00
Salary to: GBP £45,000.00
Job published: 26/03/2025
Job ID: 35030

SECOND OFFICE ASSISTANT FOR SINGLE FAMILY OFFICE

 

Location: London, UK

Salary: £32,000 gross p.a.

Contract: Full-time, Permanent

Working Hours: Monday to Friday, 9am - 5pm (with occasional weekend and out-of-hours flexibility)

Start Date: Interviewing now for immediate start

 

Job Overview:

 

Chace People is seeking a reliable and proactive Second Office Assistant to join a prestigious family office. This role provides a fantastic opportunity to contribute to the smooth running of daily operations, ensuring the office environment is maintained at a high standard. The ideal candidate will possess strong administrative skills and the ability to handle a variety of tasks with minimal supervision.

 

As an Office Assistant you will primarily focus on routine office administration, lifestyle management for family members, and supporting various operational needs as directed by the Family Office Director. The position requires someone who is well-organised, detail-oriented, and able to efficiently handle a variety of tasks to ensure the office runs seamlessly. The role offers a structured 9-5 work schedule, on-site, with occasional flexibility required for urgent evening and / or weekend matters.

 

Key Responsibilities:

 

  • Routine and pre-visit checks for office and property needs.
  • Overseeing and maintaining schedules for property services and contractors.
  • Administration support, including hard copy filing, key storage, and accounting.
  • Managing office supplies, ensuring timely ordering and storage of stationery, kitchen items, and maintaining the photocopier.
  • Booking and supervising contractors for property maintenance and rental contracts.
  • Coordinating lifestyle management tasks, including transport bookings, event planning, and purchasing goods and services for family members as directed by the Director.
  • Monitoring and coordinating the office cleaner to ensure the office remains clean, tidy, and organised.
  • Facilitating office-related postage, both domestic and international.
  • Managing office phones, including landline and mobile.
  • Organising team gatherings and events to promote a positive office culture.
  • Problem-solving daily challenges and contributing to team efficiency.
  • Assisting wider staff members with various tasks as needed to support the overall operations of the office.

 

Requirements:

 

  • Proficiency in Microsoft Office programs, particularly Word, Excel, and Outlook.
  • Previous administrative experience in an office-based role.
  • Strong organisational and time management skills.
  • Ability to work independently and handle multiple tasks efficiently.
  • Professional, proactive, and reliable with a focus on delivering results.
  • A resourceful manner with outside-of-the-box thinking.
  • Flexibility and adaptable by nature to respond to urgent matters outside of regular hours when necessary.

 

This role offers a great opportunity to work in a prestigious family office environment, supporting a high-level team and gaining invaluable experience.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Job published: 24/03/2025
Job ID: 34964

PERSONAL/EXECUTIVE ASSISTANT TO THE PRINCIPAL OF SINGLE FAMILY OFFICE

  • Location: Milan, Italy
  • Salary: €40,000 - €80,000 gross p.a. (DOE)
  • Contract: Full-time, Permanent
  • Working Hours: Monday to Friday, 9am - 5pm (with occasional weekend and out of hours flexibility)
  • Start Date: Interviewing now for immediate start

 

Job Overview:

 

Chace People is seeking a highly organised and adaptable Personal / Executive Assistant to support the Principal of a prestigious Single Family Office. This exciting role, based in Milan, offers a unique opportunity to work 1:1 with the Principal while reporting directly to the Chief of Staff who is based in London. The role requires a balance of personal and business support, ensuring the seamless management of the Principal’s affairs, who frequently travels internationally, particularly to the United States.

 

As the PA/EA to the Principal, you will be responsible for providing high-level assistance across personal and professional tasks. You will work in close collaboration with the well-established Chief of Staff to streamline operations, manage complex schedules, oversee property and household management, and ensure efficient communication. This role demands discretion, a proactive mindset, and the ability to remain composed under pressure while adapting to last-minute changes.

 

Key Responsibilities:

 

  • Diary & Inbox Management: Organise and oversee the Principal’s schedule, appointments, and daily communications.
  • Travel Arrangements: Plan and coordinate both luxury personal and corporate travel, including long- and short-haul trips.
  • Property & Household Management: Oversee properties, manage household staff recruitment, and set up efficient operational processes.
  • Administrative & Office Support: Draft correspondence, manage databases, and handle general office administration.
  • Event & Call Scheduling: Arrange meetings, calls, and communications for the Principal.
  • Stakeholder Liaison: Act as the primary point of contact, ensuring professional and discreet interactions with key contacts.
  • Process Implementation: Supporting the Chief of Staff to establish and refine organisational systems to improve efficiency.

 

Requirements:

 

  • Fluent in Italian and English.
  • Background in personal/executive assistance, ideally within a family office, luxury travel/brand, or entrepreneurial/founder-led environment.
  • Ability to manage multiple tasks efficiently while maintaining flexibility to last-minute changes.
  • Strong written and oral communication skills, with a high level of discretion and confidentiality.
  • Comfortable working in a fast-paced environment, adjusting to the Principal’s working style.
  • A "can-do" attitude with the ability to anticipate needs and solve problems before they arise.
  • Proficiency in calendar management and administrative tools.

 

This is a fantastic opportunity for a dedicated and versatile PA/EA to work at the highest level, gaining invaluable experience in an international and fast-moving environment.

 

 

Location: Milan, Lombardy
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Job published: 20/03/2025
Job ID: 34931

 

 

JOB DESCRIPTION

 

JOB TITLE         : General Manager

DEPARTMENT         : A & G

GRADE            : 3

REPORTS TO         : Managing Director

POSITIONS SUPERVISED   : All Head of Department (HOD)

 

JOB FUNCTION:    

Responsible for the management and achievement of profit for all business and revenue stream. Focus on growth of retreats, membership and F&B revenue and profitability of the club whilst delivering an exceptional member experience and constantly strives to improve peoplescreating the worlds leading wellness and social connection club.

 

HODs to be Supervised:

  • Include and but not limited to
  • Operations Manager
  • Accounting & Finance Manager
  • Human Resources & General Affairs Manager
  • F&B Manager
  • Head Chef
  • Marketing Manager
  • Gym & Retreats Manager
  • Front of House Manager
  • Membership Manager
  • Personal Trainer Manager / Head Coach
  • Service / Guest Experience Manager

 

Key Areas & Deliverables

  • Spear head Nirvanas Growth
  • Ensure 5-star standard and reviews for the companys reputation across all departments and online
  • Identify current and future issues, choke points and inefficiency across all departments and service.
  • Swiftly fix these issues ideally same day or with short term solution until permanent solution is in place to ensure best guest experience and staff environment
  • Know and understand the financials of the company including revenue, net profit, costs and expenses across all departments to be able to create forecasting, budgets and sales plans monthly to monitor performance and adjust

 

 

 

 

Weekly report

Sales (against monthly target up or down, brief plan)

Gym revenue, PT Revenue, F&B revenue, performance against month target, plan of action for sales, any challenges or roadblocks, major issues, repairs or budget requirements, key success from the week and key points for the following week

 

Monthly report

Sales (against monthly target up or down, brief plan)

Gym revenue, PT Revenue, F&B revenue, performance against month target, plan of action for sales, any challenges or roadblocks, major issues, repairs or budget requirements, key success from the week and key points for the following week

 

  • Monthly report

Per department reports

Months performance and review (more detailed and complete of the weekly report).

Sales and Marketing and Insta plan for the month ahead

Full financial report, and performance budgets, forecasting

 

Results highlight progress and the goals achieved

Tasks accomplish

Challenges and Roadblocks

Action Items for Next Week

               

DUTIES AND RESPONSIBILITIES:

  1. Administration/Organization
  • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the business.
  • Create, communicate and implement policies and procedures to employees.
  • Encourage staff to work as a team and be productive.
  • Illustrate an ability to make decisions.
  • Proactively attract, recruit, and retain talent in your company through using proven people management experience
  • Coach and mentor employees to enable them to reach their potential and deliver results
  • Drive an outstanding member and guest experience in company, focusing on member interactions
  • Managing company training and development
  • Coach and manage staff performance
  • To perform administration and management functions in line with daily, weekly and monthly deadline
  • Take overall responsibility for attracting, recruiting, developing, retaining and engaging the right people at company level to deliver business results

 

  1. Sales/Revenue Management
  • Demonstrate the ability to lead, motivate, and manage team.
  • Set and achieve desired sales goals.
  • Monitor and identify any sales drop in performance and create recovery plan
  • Achieve desired revenue goals through leadership and motivation of employees.
  • Implement and support company programs and promotion to help generate new sales leads for optimum new retreat and membership growth month on month
  • Ensure that Teams maintains proper tracking forms and the daily leads.
  • Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
  • Ensure ongoing prospecting and generation of new prospective members.
  • Review sales-related written communication such as proposal, letters and promotional pieces for effectiveness, spelling, accuracy, and distribution
  • Ensure that the staff has a high level of knowledge about the gyms programs, facilities and equipment.
  • Emphasize importance of staff involvement in the community and neighborhoods
  • Work with the MD to create and set membership and retreat targets and growth plans
  • Ensure the team have the support, training and marketing to exceed the growth plans
  • Ensure cross sell and up sell between departments such as converting class passes to memberships or selling members meal plans
  • Create and implement membership retention and outreach system
  • Create the best customer journey and experience offering self-booking and assistance from reception

 

  1. Operations
  • Coordinate and work within company support functions of Fitness, Sales and Marketing, Accounting, Customer Service and Information Technology.
  • Support personnel related problems or difficulties by following company procedure and documentation.
  • Resolve member complaints in an expeditious and tactful manner following company procedure and documentation.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
  • Ensure the company meets standards for cleanliness, maintenance, safety, and security.
  • Conduct weekly detailed inspection of the company with the Head of Operation/Head of Maintenance utilizing cleaning checklist and forward information to appreciate staff.
  • Ensure visible maintenance items are repaired promptly, proper signage is posted and if possible, out of service equipment removed from the floor.
  • Reinforce to staff that cleanliness is everyones responsibility, not just the maintenance staff.
  • Ensure proper inventory of maintenance parts.
  • Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist.
  • Assist in the processing/submission of payroll.
  • Manage the day-to-day operations of the Company ensuring the Company delivers operating excellence.
  • Manage and co-manage retreats and workshops both by NSB and by third parties
  • Ensure the delivery of a Beyond Remarkable member experience.

 

  1. Financial
  • Exhibit an understanding of budgets and income statements.
  • Establish controls of expenses and purchasing of company supplies.
  • Display an ability to keep expenses at or below budget.
  • Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget.
  • Grow monthly revenue to meet annual targets/goals.
  • Ensure theft prevention and inventory management

 

  1. Leadership/Motivation
  • Serve as a role model for employees.
  • Communicate effectively by holding weekly and individual meeting with all key company personnel.
  • Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment.
  • Oversee, support, direct and develop department heads.
  • Provide strong leadership which role models company values, demonstrates cultural awareness and maintains high personal visibility within the Company

 

  1. Profit Centers
  • Illustrate an ability to drive profit centre revenue such as personal training, retail, F&B retreats and memberships etc
  • Monitor and check-ins to increase revenue and collections.
  • Demonstrate an ability to increase revenue per member.
  • Implement business plans to achieve total revenue targets and maximize controllable profits in the company
  • Develop the business actively by building strong relationships with members and build new lead generation plan and identify new business opportunities

 

  1. Accountabilities
  • Create, Implement and support company programs and promotion to help generate new sales leads for optimum new membership and retreat growth.
  • Ensure companies growth plans in membership and retreats are met
  • Oversee expense goals by managing payroll and general and administrative expenses.
  • Ensure that the company met Nirvana Strength standards for cleanliness, maintenance, safety, security and physical plant operations.
  • Keep up to date with knowledge of key competitors local and internationally
  • Conduct frequent walk troughs.
  • To ensure brand standards are delivered and company maintenance is managed by utilizing maintenance systems
  • To engage local community and organizations in fitness, health and wellbeing events

 

  1. Measurement Standards
  • Successful management of all financial budgetary goals.
  • Ensure standards of company cleanliness and customer service excellence.
  • Demonstrate professionalism by leading by example.
  • Membership retention.
  • Timely completion of assigned tasks and projects.
  • Follow all policies and procedures.
  • Above description may be subject to change or alteration at any time.

 

 

 

  1. Meetings
  • Weekly Company Management Meeting
  • Monthly Performance Evaluations
  • Annual Performance Evaluations
  • Monthly or Weekly Department Meetings
  • Employee Training Meetings

 

  1. Team
  • Manage with HOD all staff, coaches, trainers and class scheduling to ensure efficient
  • Manage social media, photographers with regards to gym, recovery and studio areas
  • Ensure classes are full and support their promotion both inside and outside the venue
  • Ensure PT and coaches hit the PT targets and support their promotion through social media in a balance and fair way
  • Check all PT sessions are run through the gym master system and are booked and paid for at reception only
  • Ensure all the team and areas have the best equipment for what they need to provide the best classes
  • Ensure a directory of back up trainers and coaches
  • Create a hand book for fitness, recovery and studio areas for staff to adhere to
  • Manage all wellness, fitness, recovery and studio HR needs (in conjunction with HR)

 

  1. Performs related duties and special projects as assigned by the Managing Director.

 

I hereby confirm having read the duties and agree to perform these duties as set out in the Job Description to the required standards.

Signature:

 

 

 

Date: ………………………………

 

 

Location: Bali, ID
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Job published: 11/03/2025
Job ID: 33108

 

 

 

 

PERSONAL ASSISTANT TO THE FOUNDER AND PRINCIPAL OF SINGLE FAMILY OFFICE

 

  • Start Date: Interviewing now for ASAP start
  • Location: London, UK with potential for international travel
  • Contract: Full-Time, Self-Employed
  • Salary: Up to £100,000 gross per annum

 

The Chace People team is seeking a dedicated and experienced Personal Assistant to support the Founder and Principal of a Single-Family Office in managing both personal and executive affairs. This dynamic role, primarily based in London, includes a mix of administrative support and high-level executive assistance, with some flexibility for international travel. For the right candidate, this role offers a unique opportunity to work closely with high-net-worth individuals, with the potential to advance to a Chief of Staff position.

 

Job Overview:

As the Personal Assistant to the Founder and Principal, you will play a pivotal role in ensuring the smooth and efficient running of personal and professional schedules. This position requires exceptional organisational skills, discretion, and the ability to handle a broad range of tasks. You will act as the primary point of contact for the Family Office, managing complex schedules, travel arrangements, and stakeholder relations. A robust, adaptable approach and a passion for delivering exceptional support are key.

 

Key Responsibilities:

  • Calendar Management: Coordinate and maintain a complex schedule, including meetings, appointments, and personal commitments.
  • Executive Support: Act as the gatekeeper for the Family Office, handling all communication professionally and discreetly.
  • Continuous Availability: Be accessible around the clock to assist the Family Office, including occasional out-of-hours support.
  • Travel Arrangements: Organise domestic and international travel, managing all logistics for seamless experiences.
  • Stakeholder Relations: Build and nurture strong relationships with family members, business associates, and other key contacts.
  • Confidentiality & Problem Solving: Handle sensitive information with the utmost discretion and resolve any issues proactively.
  • Document Management: Draft and proofread reports, emails, and other correspondence as required.
  • Event Coordination: Plan and execute personal events and engagements.

 

Requirements:

  • Bachelor’s degree or higher from an accredited institution
  • Minimum 5 years’ experience as a Personal or Executive Assistant, supporting UHNW individuals and/or successful founders
  • Strong organisational, time-management, and interpersonal skills
  • Proficiency with Apple (MacBook, iPhone, iPad), MS Office Suite, and calendar management tools
  • Adaptability and discretion in handling confidential information

 

This self-employed position provides a competitive salary and opportunities for growth and development within a supportive and collaborative work environment. More details of this exciting and confidential position will be discussed upon successful application.

 

Confidential Application Process:

Please submit your application through our secure ChacePortal. We respect your privacy; all applications and inquiries will be treated with the highest level of confidentiality.

 

 

Location: London
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Job published: 03/03/2025
Job ID: 34302

 

 

 

 

 

Location: Palm Beach County, FL
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary from: USD $73,000.00
Salary to: USD $94,000.00
Job published: 03/03/2025
Job ID: 34732

BUTLER/SERVICE MANAGER FOR MULTI-RESIDENCE VIP ESTATE

 

  • Salary: $90,000 - $130,000 gross p.a. (DOE)
  • Location: Palm Beach County FL, USA
  • Start Date: Immediate
  • Contract: Permanent | Live-out

 

The Chace People team is seeking an experienced and professional Butler/Service Manager to oversee and manage a dynamic team of 10 staff, comprising housekeepers, service hosts, and housemen, within a prominent ultra-high-net-worth estate, in South Florida.

 

Job Overview:

In this newly created position, the Butler/Service Manager will take on a pivotal service-oriented role, acting as the direct point of contact for the Principals, guests and household staff. Reporting to the Estate Manager you will be responsible for ensuring a seamless, high-standard experience across multiple properties, supervising all aspects of housekeeping, front-of-house and F&B service. A client-facing role, this position demands exceptional discretion, leadership skills, and the ability to uphold the highest standards of excellence in every interaction.

 

Key Responsibilities:

  • Lead and manage a team of 10 staff, including housekeepers, hosts and housemen.
  • Oversee and coordinate service operations across multiple properties, ensuring excellence at all times.
  • Serve as the primary point of contact for principals and their guests, maintaining a professional and approachable demeanour.
  • Implement and maintain formal service standards, ensuring a seamless and high-quality experience for all stakeholders.
  • Conduct regular staff training and development to uphold 5-star service levels.
  • Collaborate with external service providers, contractors, and vendors as necessary.
  • Coordinate logistics and schedules for staff to optimize team efficiency.
  • Drive between properties to oversee operations and service delivery; candidates must have their own vehicle and a valid driver’s license.

 

Requirements:

  • Extensive experience in five-star hotel service, luxury hospitality, or private household roles.
  • Proven background working within ultra-high-net-worth (UHNW) environments.
  • Formal butler training from a recognized institution, with strong knowledge of etiquette and protocol.
  • Demonstrated leadership capabilities to manage and develop a high-performing team.
  • A polished and professional demeanour with excellent client-facing skills.
  • Flexibility and adaptability to meet the dynamic requirements of the role.
  • A valid driver’s license and reliable vehicle for transportation between properties.
  • Exceptional organizational skills and attention to detail.
  • Ability to maintain discretion and confidentiality at all times.
  • Languages preferred but not a prerequisite - Fluent Spanish speakers welcome.

 

This position offers the opportunity to work in a highly professional and service-focused environment, with the chance to contribute to a world-class household, overseeing service across multiple properties in Palm Beach County. A comprehensive benefits package, including medical coverage, holiday entitlement, and sick pay, will be offered to the successful candidate.

 

 

Location: Palm Beach County, FL
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary from: USD $90,000.00
Salary to: USD $130,000.00
Job published: 28/02/2025
Job ID: 34666

SENIOR EXECUTIVE ASSISTANT / CHIEF OF STAFF TO INTERNATIONAL HIGH-PROFILE BUSINESSWOMAN

 

  • Salary: £120,000 gross p.a.
  • Start Date: Spring 2025
  • Location: Central London with occasional travel
  • Reports to: Principal (based overseas)

 

Position Overview:

The Chace People team is seeking a highly organised, proactive, and detail-oriented Executive Assistant to support an Ultra-High-Net-Worth Individual (UHNWI). This dynamic role blends traditional executive support with responsibilities across team coordination, HR, finance, contracting, and strategic project management. The ideal candidate will excel at managing complex schedules, overseeing projects, and maintaining confidential information while collaborating cross-functionally to advance the principal's operational and strategic goals.

 

Key Responsibilities:

 

Private Office Management

  • Lead the team of Personal Assistants and act as the primary point of contact for the Principal.
  • Coordinate team activities, ensuring efficient collaboration and clear communication.
  • Regularly review and update Standard Operating Procedures (SOPs) to maximise productivity.
  • Provide ongoing oversight of team roles, responsibilities, and performance.

 

Human Resources (HR) Support

  • Coordinate recruitment processes, including job postings, interview scheduling, and onboarding.
  • Serve as the primary contact for HR queries, providing guidance on policies, benefits, and procedures.
  • Maintain accurate HR records, including performance reviews, leave schedules, and employee files.
  • Collaborate with the Chief of Staff to manage HR-related requirements for the Private Staff Team and Nursery.
  • Act as the single point of contact for all staff-related matters for the Principal.

 

Vendor Contracting

  • Oversee the contracting process, from drafting agreements to securing approvals and signatures.
  • Maintain and manage a centralised contract database to ensure compliance and timely renewals.
  • Act as liaison with external vendors to address inquiries and resolve issues.
  • Assist with procurement activities, including vendor selection, negotiation, and purchase order processing.

 

Strategic Planning & Project Coordination

  • Support strategic initiatives by tracking milestones, preparing reports, and facilitating team communication.
  • Participate in strategy meetings, document key takeaways, and follow up on action items.
  • Conduct industry research to provide insights that inform strategic decisions.
  • Prepare presentations and reports to communicate strategic objectives and progress.

 

Finance & Budget Support

  • Track budgets, process invoices, and ensure timely completion of expense reports.
  • Assist with monthly and quarterly financial reporting, including data analysis and reconciliation.
  • Support financial audits by maintaining organised financial records.
  • Collaborate on forecasting and planning activities to identify efficiency opportunities.
  • Oversee purchasing across London and Europe, coordinating with the PA team.
  • Manage international donations in collaboration with relevant teams.

 

Personal Assistance

  • Provide personal assistance when the Principal is in London, including booking appointments (e.g., restaurants, wellness services, children’s activities).
  • Coordinate staff accommodation, house rentals, and other property-related arrangements.
  • Liaise with the UK property team to manage residential and event-related logistics.
  • Assist with planning and coordinating events in collaboration with external vendors.
  • Handle ad hoc tasks as requested by the Principal and family.

 

Qualifications & Experience:

  • Minimum 5 years of experience as an Executive Assistant, ideally within a family office or working with HNWIs.
  • Proven experience in team coordination and cross-departmental collaboration.
  • Familiarity with HR processes, financial administration, and contract management.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Exceptional organisational skills with meticulous attention to detail.
  • Strong written and verbal communication abilities.
  • Discretion and professionalism in handling sensitive and confidential information.

 

Key Competencies:

  • Time Management: Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Problem-Solving: Proactive, solution-focused approach to challenges.
  • Collaboration: Strong interpersonal skills to foster effective teamwork and communication.
  • Adaptability: Flexible and responsive to changing priorities and tasks.
  • Analytical Thinking: Proficiency in interpreting data to support financial and strategic decision-making.

 

Working Conditions:

  • Monthly travel (or as agreed) to meet the Principal for in-person updates.
  • Flexibility for occasional irregular hours, including evenings, weekends, and holidays when needed.

 

Salary & Benefits:

  • This role has a clear trajectory to Chief of Staff, and this will be taken into consideration during the interview process.
  • Competitive salary, commensurate with experience.
  • Travel expenses covered.
  • 30 days of annual leave.

 

Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Job published: 18/02/2025
Job ID: 34534

 

 

 

 

BEVERAGE MANAGER FOR LUXURY LIFESTYLE & WELLNESS RETREAT

 

  • Start Date: Immediate Start
  • Salary: Negotiable (DOE)
  • Location: West Dorset, UK
  • Contract: Full-Time, Permanent
  • Benefits: Staff accommodation (if required) with subsidised rent, Voluntary Pension, up to 10% Bonus based upon KPIs, Private Medical, 25 Medical, 25 days Annual Leave + Public Holidays

 

Job Overview:

The Chace People Team is looking for a dynamic individual to join our client's luxury lifestyle and wellness retreat as part of the preopening F&B Service Team, specialising in beverage management. This role reports to the Head of Hospitality Operations and is responsible for leading beverage services, ensuring market-leading standards and exceeding guest expectations, promoting the client's wines and introducing and establishing a luxurious provision and service. The role requires efficient collaboration with the Service Team to deliver exceptional F&B and hospitality experiences while partnering with various other teams across the retreat and embodying the client in an ambassadorial role. You’ll support and drive its operation, PR, continued development, enhancement and success.

 

Key Responsibilities:

  • Lead hospitality services to achieve market-leading standards across food and beverage, emphasising high-quality service and promotion of all beverage offerings.
  • Introduction of contemporary fine dining selection and service in keeping with the brand vision and ambitions.
  • Provide a leading level of expertise across all menu items, including wine, coffee, tea and cocktails.
  • Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
  • Enhance guest experiences through exemplary visual, physical, and sensory interactions.
  • Represent the client as an ambassador to support operational success and continued development.

 


Beverages:

  • Oversee high-standard service across outlets and accommodations.
  • Use of innovation and flare to deliver a 5*, memorable service to all guests, leading by example.
  • Introduction of menu items aligning with the wider provision of the establishment.
  • Coordinate stocks to maximise sales and maintain service and packaging standards.
  • Lead training sessions to ensure consistent high standard of service.
  • Participate in wine-tasting activities and collaborate on developing wine experiences.

 

Food & Beverage (F&B):

  • Follow established procedures for 5 Star Hotel / fine dining / formal plated food and drink service across various guest services.
  • Demonstrate comprehensive knowledge of menus, including ingredients, preparation, availability, pricing, and pairings.
  • Upsell food, drink, activities, experiences, and events to increase revenue and profitability.
  • Maintain cleanliness, sanitation, and presentation standards in all F&B areas.

 

Miscellaneous:

  • Support marketing in promoting activities, experiences, and events.
  • Lead and participate in preparing, activating, and clearing activities and events.
  • Implement control measures for premises access and safety compliance.
  • Accept responsibility as a Competent Person in the implementation of the company’s Health & Safety Policy.

 

Requirements:

  • Experience in leading, or assisting in leading, the beverage provision for a luxury hospitality setting
  • 5 Star Hotel / Fine Dining / Formal Plated Service required.
  • Comprehensive beverage knowledge encompassing wine, coffee, tea, cocktails.
  • Demonstrable ability to deliver an impressive, memorable dining experience.
  • Presentable, cheerful, and polite demeanour, wearing appropriate uniform and maintaining personal hygiene standards.
  • Availability for weekend and evening work, as well as outdoor work as required.
  • Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.
  • Reflect the ethos of the client in appearance, character, and guest interactions.

 

Training:

  • Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
  • Voluntary: First Aid at Work, Fire Safety

 

 

Location: Bridport, UK
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: Negotiable
Job published: 12/02/2025
Job ID: 34600